Terms of service
TERMS OF SERVICE
Last updated: June 2026
OVERVIEW
This website is operated by KAIN WHILLS®, a brand operated by EST Unioncompany LLC. Throughout the site, the terms “we,” “us,” and “our” refer to KAIN WHILLS® and EST Unioncompany LLC. By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.
If you do not agree to these Terms, you should not use this website or purchase our products.
PRODUCTS AND SERVICES
KAIN WHILLS® provides industrial protective workwear and related products for professional, commercial, and industrial use.
Our products are designed for demanding work environments, including construction, welding, shipbuilding, ship repair, manufacturing, metal fabrication, and industrial maintenance.
Product descriptions, specifications, images, prices, and availability may be changed at any time without notice. We make reasonable efforts to display our products accurately, but colors, appearance, and details may vary depending on screen settings, production batches, and manufacturing updates.
ORDERS
By placing an order, you agree that all information provided is accurate, complete, and current.
We reserve the right to accept, refuse, modify, or cancel any order at our discretion. An order is not considered accepted until payment has been processed and we confirm the order.
Many KAIN WHILLS® products may be produced, prepared, or supplied based on customer orders. Production and delivery times may vary depending on product availability, manufacturing schedules, order volume, and shipping destination.
CUSTOM AND MADE-TO-ORDER PRODUCTS
Some products may be manufactured, customized, or prepared specifically for a customer order.
Custom-made, made-to-order, personalized, or specially manufactured products may not be canceled, returned, or refunded after production has started, unless the product arrives damaged, defective, or incorrect.
PRICING AND PAYMENTS
All prices are listed in U.S. dollars unless otherwise stated.
Prices do not include shipping, taxes, customs duties, import fees, handling fees, or other charges unless clearly stated at checkout or in a written quotation.
We reserve the right to change prices at any time without notice.
SHIPPING AND DELIVERY
Products may be manufactured or supplied from Europe and shipped to the United States or other destinations.
Shipping costs, production timelines, and delivery estimates may vary depending on product availability, order volume, destination, customs processing, and carrier schedules.
All delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, weather, labor disruptions, production delays, or other events outside our control.
The customer is responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional costs caused by incorrect or incomplete shipping details.
CUSTOMS, DUTIES, AND IMPORT FEES
For international shipments, the customer may be responsible for customs duties, import taxes, brokerage fees, and any other charges required by the destination country.
These fees are not included in the product price unless specifically stated in writing.
RETURNS AND REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Standard stock products may be eligible for return only if they meet the requirements stated in our Return & Refund Policy.
Custom-made, made-to-order, personalized, or specially manufactured products are non-returnable and non-refundable unless they arrive damaged, defective, or incorrect.
PRODUCT USE
Our products are intended for lawful professional, commercial, and industrial use.
Customers are responsible for selecting appropriate products for their work environment, safety requirements, and applicable regulations.
KAIN WHILLS® does not guarantee that any product is suitable for every specific workplace, hazard, task, or regulatory requirement unless expressly stated in writing.
INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, product names, product designs, trademarks, and branding, is owned by or licensed to KAIN WHILLS® and may not be copied, reproduced, distributed, modified, or used without our prior written permission.
KAIN WHILLS® is a registered brand in Europe. Unauthorized use of our name, logo, designs, or materials is prohibited.
ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on this website is accurate and current. However, we do not guarantee that all product descriptions, pricing, availability, delivery estimates, or other content will always be complete, accurate, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.
THIRD-PARTY SERVICES
Our website may use third-party services, including payment processors, shipping providers, analytics tools, and Shopify platform services.
We are not responsible for the actions, errors, delays, policies, or practices of third-party providers.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, KAIN WHILLS®, EST Unioncompany LLC, and our owners, employees, partners, suppliers, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or purchase of our products.
Our total liability for any claim related to a product shall not exceed the amount paid for that specific product.
INDEMNIFICATION
You agree to indemnify and hold harmless KAIN WHILLS®, EST Unioncompany LLC, and our owners, employees, partners, suppliers, contractors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of our products, or violation of any applicable law or third-party rights.
GOVERNING LAW
These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
Any disputes shall be handled in the appropriate courts located in Florida, unless otherwise required by applicable law.
CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms at any time by posting an updated version on this website.
Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms.
CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
KAIN WHILLS®
Operated by EST Unioncompany LLC
1211 Tech Blvd
Tampa, FL 33619
United States
Email: kainwhills.usa@gmail.com